Lesson Purchases and Payments:

• Lessons cannot be scheduled unless payment is made in advance or a valid credit card number is provided.

• We do not offer refunds for unused lessons.

Scheduling and Rescheduling:

• Sessions must be scheduled in advance to secure your spot.

• You are able to reschedule any lesson with a 24-hour notice.

Cancellation and No-Show Policy:

• Lessons canceled or missed without at least 24-hour notice will be forfeited or charged in full.

Expiration:

• Pre-paid lessons are good for 12 months from the date of purchase and will expire after that if unused.

Lesson Purchases and Payments:

• Full payment upfront is required to lock in your rate and reserve your spot.

• We do not offer refunds for unused lessons. If you are dissatisfied with a lesson that was already redeemed, please reach out and we will consider that on a case by case basis.

Scheduling and Rescheduling:

• Sessions must be scheduled in advance to secure your spot.

• You are able to reschedule any lesson within a 24-hour notice.

Cancellation and No-Show Policy:

• Lessons canceled or missed without at least 24-hour notice will be forfeited or charged in full.

Expiration:

• Pre-paid lessons are good for 12 months from the date of purchase and will expire after that if unused.

Subscription Purchases and Payments:

• Lesson subscriptions are charged monthly according to the number of lessons chosen (weekly or bi-weekly)

• The monthly rate upon signing up is the price you lock in until/unless the subscription is changed or canceled

• We do not offer refunds for lesson subscriptions. 

Scheduling and Rescheduling:

• Lessons can be scheduled using a unique code provided monthly.

• You are able to reschedule any lesson within a 24-hour notice. Unscheduled make-up lessons expire 2 months after the original lesson.

Payment Decline and Cancellations:

• In the event of a card decline or unsuccessful subscription charge, the card will continue to be charged until it goes through and you will be subject to a 5% service fee for each additional transaction.

• A renewal reminder email will be sent to you seven days before your subscription renewal date to keep you informed.

• If you wish to cancel your subscription, a 30-day notice is required.

Cancellation and No-Show Policy:

• Lessons canceled or missed without at least 24-hour notice will be forfeited or charged in full.